cancellation conditions

When a reservation has been made and confirmed [ in all possible ways ], the following applies for a cancellation of that reservation:

Cancellations individuals up to 20 persons;

* For cancellations more than 14 days before the reserved day, no compensation will be due.

* If canceled 14 days or less before the reserved day, the guest will owe 25% of the reservation value.

* If canceled 7 days or less before the reserved day, the guest will owe 50% of the reservation value.

* If canceled 3 days or less before the reserved day, the guest will owe 75% of the reservation value

* With no-show [ cancellation on the reserved  date ] we are forced to charge 100% of the reservation value.

Cancellations Groups of 20 people or more

* If you cancel more than 30 days before the reserved day, no compensation will be due.

*If canceled 30 days or less before the reserved day, the group will owe 25% of the reservation value.

*If canceled 15 days or less before the reserved day, the group will owe 50% of the reservation value.

*If canceled 6 days or less before the reserved day, the group will owe 75% of the reservation value.

*In the event of a no-show [cancellation on the reserved day], we are forced to charge 100% of the reservation value.

Options

* Options are granted with a predetermined expiration period of 7 days. An option that is not converted by the customer into an actual reservation before the expiry date is deemed to have expired.

Reservation

* Changes to the reservation must be announced via email. Last minute changes please also always call!

The final number of people must be communicated to us by email no later than 14 days before the start of the meeting. If the actual number of people is below the definite reserved number, the reserved number will be charged. If the final number is too low, you should bear in mind that there is less staff available and that the agreed refreshments may not be available. The number of people actually present is still charged.

*In the event of a cancellation after a previous change in date, 100% of the reservation value is due

These conditions apply to all our reservations. And have been filed with the Chamber of Commerce Amsterdam.